Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Review documentation relating to superannuation fund payment request
   • Identify payment request and trustee instructions
   • Obtain and review evidence from required stakeholders relating to request according to organisational procedures
2. Assess validity of superannuation fund payment request and evaluate provided evidence
   • Determine validity of request for payment according to evidence provided from relevant parties
   • Review request and determine its eligibility against fund conditions of entitlement, terms of the trust, payment criteria, and legislative and organisational requirements
   • Obtain additional opinion on validity of request from required stakeholders where required
   • Refer unusual requests or those not complying with relevant guidelines or authorities according to organisational procedures
   • Complete required documentation and distribute according to legislative and organisational requirements, and trustee instructions
3. Process superannuation fund payments
   • Determine level of entitlement based on accurate and up-to-date information and own authority levels, and according to organisational policies and procedures
   • Advise relevant parties of entitlement decision according to trustee instructions, legislative requirements and organisational policies and procedures
4. Finalise superannuation fund payment transaction
   • Identify and distribute required documentation to member, beneficiary or employer, as applicable and according to organisational policies and procedures
   • Check payment details for compliance with legislative and organisational guidelines according to level of own delegated authority
   • Make payment and complete supporting documentation according to legislative requirements and organisational policies and procedures
   • Update systems and file support documentation according to organisational policies and procedures

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

process superannuation fund payments for at least three different clients.

In the course of the above, the candidate must:

follow delegation of authority and assess validity of requests and sufficiency and suitability of evidence provided in support of payment

comply with legislative requirements, organisational policies and procedures, trustee instructions, and fund conditions of entitlement in processing and recording payments and advising of entitlement decisions.

---

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

legislative requirements relating to the processing of superannuation fund payments

organisational policies and procedures relating to processing superannuation fund payments, including:

obtaining and reviewing evidence

determining eligibility of superannuation payment requests

referring unusual or non-compliant payment requests to authorities

identifying levels of entitlement to apply to requests

communicating with trustees and members

communicating with external stakeholders

making superannuation fund payments

completing and filing documentation

updating organisational systems

key components of trustee instructions and terms of the associated trusts

key features and functions of computerised superannuation systems and procedures

terms and conditions relating to key products involved in processing superannuation fund payments

fund conditions of entitlement, including conditions under which investment and insurance payments can be made.

---